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Enrollment Representative I - Health Care

Location : Long Beach, CA
Job Type : Contract
Reference Code : 12830
Hours : Full Time
Required Years of Experience : 1-2
Required Education : High School or Equivalent
Travel : No
Relocation : No
Job Category : Administrative and Support Services

Job Description :

Our client, a major health insurance company, is looking for an Administrative professional to work to join their team at the Long Beach, CA location as an Enrollment Representative.


 


This is a contract opportunity currently budgeted at 6 months with possibility of extension and a starting pay rate of $14.50/hour.




This is a REMOTE position to start and will transition into an onsite role once the Long Beach offices reopen. Only candidates local to OC/LA will be considered for this role.




 


Summary




The Enrollment Representative serves as a liaison between the Company and its Members and Providers. They will ensure members receive a level of service that exceeds their expectations. 




Day to day job responsibilities include but are not limited to: 



  • Online validation 

  • Mail processing 

  • Data entry


 


Schedule




Monday-Friday, 8am - 5pm 



 

 

Required Qualifications :
Qualifications


 


 


Required Education


 



  • High School Diploma or equivalent.


 


 


Required Knowledge/Experience/Abilities


 



  • 0-2 years of relevant experience 


  • Knowledge of Managed Care Plans (Medi-Cal, Healthy Families and Medicare)



  • Experience working with Microsoft Office: Excel, Word, and Access (desired but not required)

  • Experience with customer service 


  • Previous experience preparing reports and charts 




  • Strong communication skills, including telephone etiquette, writing skills, and 


    appropriate grammar usage



  • Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA) 

  • Ability to establish and maintain positive and effective work relationships with coworkers, clients, members, providers and customers Demonstrated adaptability and flexibility to changes and response to new ideas and approaches


 


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