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Enrollment Representative I - Health Care

Location : REMOTE/Long Beach, CA
Job Type : Contract
Reference Code : 15018
Hours : Full Time
Required Years of Experience : 1-2
Required Education : High School or Equivalent
Travel : No
Relocation : No
Job Category : Administrative and Support Services

Job Description :

Our client, a major health insurance company, is looking for an Administrative professional to work to join their team at the Long Beach, CA location as an Enrollment Representative.


 


This is a contract opportunity currently budgeted at 3 months with possibility of extension and a starting pay rate of $15.50/hour.




This is a REMOTE position to start and will transition into an onsite role once the Long Beach offices reopen. Only candidates local to OC/LA will be considered for this role.




 


Summary




The Enrollment Representative serves as a liaison between the Company and its Members and Providers. They will ensure members receive a level of service that exceeds their expectations. 




The Enrollment Representative will be expected to: 



  • Verify members eligibility and update as needed

  • Update members Primary Care Physician assignments

  • Document transaction in database 

  • Track daily tasks completed 

  • Mack phone calls to commercial carriers to verify medical coverage


 


Schedule




Monday-Friday, 8 am - 4:30 pm 



 

 

Required Qualifications :
Qualifications


 


 


Required Education 



  • High School Diploma or equivalent.


 


 


Required Knowledge/Experience/Abilities 



  • MUST have some experience in enrollments Medicaid, Medicare, Marketplace and/or Commercial 

  • Microsoft Office Suites Knowledge (Word, Excel, PowerPoint, etc.) 

  • Flexible with schedule, Able to work OT if needed

  • Able to work from home and flex to work from the office as needed. 

  • Strong communication skills, including telephone etiquette, writing skills, and appropriate grammar usage 

  • Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA)  

  • Ability to establish and maintain positive and effective work relationships with coworkers, clients, members, providers and customers Demonstrated adaptability and flexibility to changes and response to new ideas and approaches


 


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