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Sales Coordinator/Customer Support (Health Care)

Location : REMOTE
Job Type : Contract to Direct
Reference Code : 18511
Hours : Full Time
Required Years of Experience : 2+
Required Education : High School Diploma or Equivalent
Travel : No
Relocation : No
Job Category : Healthcare - Business Office & Finance

Job Description :

Our client, a major health care insurance provider, is seeking candidates with excellent customer support experience and familiarity with health care/medical insurance to support their insurance National Broker Advisors.


 


This FULLY REMOTE opportunity is currently contracted for 3 months with possibility of extension or direct hire for the right individuals, and a pay rate of $20/hour.


 


The Coordinator is responsible for assisting National Broker Advisors for the company’s Marketplace products.


 


Responsibilities include but are not limited to:



  • Handles new broker applications, enrollment forms.

  • Educates Brokers on plan benefits in all markets.

  • Makes sure CMS requirements are being met in the aforementioned processes.

  • Answers In-bound phone calls

  • Develop and maintain single point of contact by answering inquiries from National Brokers regarding application submittals, Medicare Advantage products, and supply requests and fulfillment.


 


Ideal candidate will possess:



  • Call center experience

  • Strong communication skills

  • Strong customer service skills

  • Some background/knowledge in healthcare


 



#xfg

 


Required Qualifications :

Qualifications



  • High school diploma or GED is Required.

  • 2+ years of healthcare industry experience is Required

    • Healthcare industry xperience with a background working with databases is Strongly Preferred.



  • Experience gained working as an administrative assistant in a sales environment Preferred.

  • Excellent customer service experience is Required.

  • Solid computer proficiency with Microsoft Office is Required.

  • Working knowledge of Marketplace regulations and/or managed healthcare is Strongly Desired.

  • Ability to maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA) is a MUST.


 


 


 


 


 


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